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In his new book, Microsoft CEO Satya Nadella explores how he's had to work on his capacity for empathy to change the company's culture. Drew Angerer/Getty Images hide caption

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All Tech Considered

How Do You Turn Around A Tech Giant? With Empathy, Microsoft CEO Says

The CEO of Microsoft was hired to turn the company around. And now, just three years into the job, Satya Nadella has written a book reflecting on this monumental task — and the empathy it requires.

Carmen Rivera, at left in the orange dress, sits on a cot at the Cataño shelter. She suffers from severe asthma and knee pain and has had to be rushed by ambulance to the hospital for asthma treatment twice since the hurricane. She says she feels forgotten by authorities. Greg Allen/NPR hide caption

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Greg Allen/NPR

Desperation In Puerto Rican Town Where 60 Percent Are Now Homeless

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In his new book, Microsoft CEO Satya Nadella explores how he's had to work on his capacity for empathy to change the company's culture. Drew Angerer/Getty Images hide caption

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Drew Angerer/Getty Images

How Do You Turn Around A Tech Giant? With Empathy, Microsoft CEO Says

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Cars sit along the street in Houston following Hurricane Harvey on Aug. 30. Car rental companies made preparations to move vehicles into affected areas even before the storm hit. Scott Olson/Getty Images hide caption

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Rental Firms' Disaster Readiness May Help Usher The Age Of Self-Driving Cars

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